( 12:11 AM ) teahouse
Breaking Free
After a monogamous relationship that has lasted over a decade, I'm here to announce that I'm breaking up.
I'm switching my cell phone carrier.
I joined Sprint back in 1998, when I was a fresh-faced student with my first cell phone. Back then, it was a nice company, eager to offer incentives designed to keep me as a customer.
10 years later, the relationship has hit rock bottom.
Sprint has taken me for granted for too long. I've had it with the horrible customer service, the stores that look like something out of the Soviet Union, the lousy inventory, the mean employees.
Sprint is consistently ranked at the bottom of consumer groups' ratings, and it topped (or rather bottomed?) the MSN Customer Service Hall of Shame in 2007.
Thus, I'm switching. I'm joining the Husband's plan with T-Mobile.
I'm so tired of it all, that I'm even willing to suck it up and pay the outrageous fee ($200 per line) for disconnecting before my contract is up. At this point, anything is worth getting away from this horrendous company.
If the last 10 years mean nothing to them, then I'm walking away without looking back.
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