Wednesday, January 26, 2011
( 10:22 PM ) teahouse
You Can Trust the System!
I use a popular online delivery service to order food from lots of restaurants here in Manhattan.
Today I went to their site and noticed a jarring graphic on their home page. They had a photo of a Chinese food takeout container, with a pair of chopsticks sticking up vertically out of the container.
In many Asian cultures, this is a no-no. Just type "chopsticks sticking up" into Google and you'll see why.
So I emailed the company and told them. I said it really nicely - I've been a loyal customer for many years, and I just thought they might want to know that. It's just a bit jarring to go to their home page and see it. It brings back memories of getting yelled at by my parents when I was a kid and fooling around at the dinner table.
And they wrote back, thanking me profusely for pointing me out and offering me a discount code for my next order!
Sometimes the system DOES work!#
Discount for helping them save face!
Hahahaha..seriously. I'm a roving consumer advocate!
way to go, a double save
I can't believe there was no one there that knew that!
By 4:41 PM, at
Good job! On behalf of all the OLDER Chinese patrons in NYC, I say thank you.
huh, cool. good job!